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Recaps from Brand Journalism: The Rise in Non-Fiction Advertising

March 13, 2011
It was standing room-only (or sitting room-only for those on the floor) for Brand Journalism: The Rise of Non-Fiction Advertising. Moderator Bob Garfield promised me beforehand that he wasn’t planning on pulling any punches regarding the topic of brand journalism and why it does (or doesn’t) work. JWT North America CEO and Worldwide Digital Director David Eastman, PepsiCo’s head of digital Shiv Singh, JWT Senior Technology Editor Kyle Monson and GMD Studios President Brian Clark were kept on their toes.
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Scenes from the Salt Lick JWT BBQ Truck

March 13, 2011

It was an interesting evening to be giving out free meat in Texas. We gave away hundreds of free Salt Lick sandwiches right around the block from the Driskill (which has officially become the Austin version of the Carlton at Cannes) as well as across from Emo’s on Red River.

To give you a flavor for what was going on, here were some choice tweets directed @jwtbbq:
@jwtbbq awesome #dinner
@jwtbbq where the meat is free and the living is good. Must tweet for meat.
I was expecting a Sausagefest at #SXSW but nobody expected this… #jwtbbq http://t.co/QjvGNMl
Overheard #jwtbbq: Guy to Projection Man, “so, are these lasers or what?”

Here is what the blogosphere has had to say about JWTBBQ: Adfreak, AdPulp and AgencySpy.

Now it is your chance to experience it for yourself tonight! The truck will be open for business at 9 p.m., 11 p.m. and 1 a.m. Check with @JWTBBQ for locations.

BBQ truck time!!

March 12, 2011
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If you’re in Austin tonight, let @JWTBBQ know when you’re hungry. Salt Lick BBQ sandwiches could be on their way!

Ladies Love Furry Mascots

March 12, 2011
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According to this squirrel’s cardboard sign, “10% of women are sexually attracted to men in furry costumes,” so marketers should use more #brandmascots.

Agree or disagree? Take the poll below! Use the random Tony the Tiger photo, taken yesterday, for inspiration.

Now That’s Engagement + Experience

March 12, 2011
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How about this: A publicity prayer circle to hype the new movie Kumare, debuting here at SXSW. The movie follows an enlightened guru who travels the world building followers (not the Twitter kind), while maintaining a double life as filmmaker Vikram Ghandi. The whole thing is a social experiment that seems to have been successful…he’s a prophet people want to spend time with, apparently.

There’s some kind of lesson here for marketers and brands, I’m sure.

Learn more about Kumare on the film’s web site.

Debating Brands as Publishers

March 12, 2011

As a former journalist who now develops content strategies and content for brands, I am not surprised by how vehemently many journalists feel about what I do. There’s a lot of misunderstanding, of course, but at a basic level I get it: many traditional media companies are in decline, and journalists feel threatened by anything that somehow could marginalize the importance of their role in society and thus their jobs.

At a lively SXSW panel today, “Brave New World: Debating Brands as Publishers,” this attitude was on fine display. As my colleague Abby Leber noted to me on Twitter, the conversation was much less about the content of content — what could brands make that would be meaningful or effective? — but the transparency of content, with moderator Tom Ashbrook of NPR and journalist Laura Kolodny of Techcrunch leading the charge that consumers may be not up to the challenge of approaching content with a skeptical eye, and therefore are in danger of being lied to, confused, distracted or otherwise misled by branded content. Something that apparently they do not have to worry about with content produced by media companies.

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Do Agencies Need to Think Like Software Companies?

March 11, 2011

I’ll be honest: I often find conversations about agencies and the challenges facing them fairly circular — not to mention predictable. Agencies need to change but change is so hard and wait a second! Haven’t we been having this conversation for years? That’s how they always sound to me.

At a well attended panel today titled “Do Agencies Need to Think Like Software Companies,” a bunch of really smart folks from our industry — Rob Rasmussen of Tribal DDB, Rick Webb of The Barbarian Group, Matt Galligan from SimpleGeo, and Allison Mooney and Ben Malbon from Google — discussed whether agencies can take a page from software companies to get closer to the idea of the “agile agency.”  And while there was plenty of intelligent, pithy commentary, there was also a lot of familiar sturm und drang about what’s wrong with agencies and why. They’re not fast enough or tech-savvy enough or integrated enough, etc., etc., etc.

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Why Everything is Amazing and Nobody is Happy

March 11, 2011
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[Another guest post from Thomas Siebert, VP at Digitaria]

Man, let’s hope my panel picking gets better.

“Why Everything is Amazing and Nobody is Happy,” might have been a very funny and mildly insightful comedy routine by Louis CK, but the panel that swiped its name for SXSWi was neither.  In fact, it pretty much betrayed the central point of CK’s bit, which (if I understand him correctly) is that technology has spoiled us and you’re never going to find happiness through material objects.

Instead, the two-man bland who tried to connect with the SRO meeting room–as it experienced a sustained exodus that left it roughly half full–mostly tried to get audience members to suggest technologies that made them happy, made them better people.

There were backhanded acknowledgments of technological impatience and superficiality, but the core question that the panel title suggests was never seriously broached.  Nobody even suggested that maybe there’s a difference between lasting happiness and superficial pleasure, that technology mostly speeds us up to ADD levels, and that perhaps everyone at their core understands that technology isn’t going to save us from the deeper, unsettling problems that aren’t being addressed–massive worldwide debt, global warming, increased discrepancies of haves and have nots, etc.–and, in fact, may be making them worse.

Douchebag Panels, and More!

March 11, 2011
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[Here’s a post from Tom Siebert, VP at Digitaria]

 

Wow!  SXSWi kicks off with TWO panels that drop the word “douchebag!” I passed on “How Not to be a Doucehbag at SXSW” (think I’ve got that one covered; I’m as charming and delightful company as I am humble and self-effacing). Picked instead “Help Save SXSW from Marketer Douchebaggery,” which is apparently not a pressing concern for many here, as the giant ballroom was probably only 10% full.

 

Note to everyone involved: If you’re going to give your panel such a provocative title, don’t fill it with people who are so gosh-darned NICE!  You’d expect snark at something like this, instead we got earnest and helpful.  One panelist actually said marketers should “Add value and provide a good experience.”  I’ll take another cup o’ bland, please!

 

Meanwhile, behind them, about 1/3 of the SXSW banner hoisted behind them was festooned with about a dozen event sponsors, while another panelist lamented how supersaturation has pretty much pushed most start ups out of the picture — so what’s wrong with this one?

Real-Time Social Listening in Iceland

March 11, 2011

I just sat in a fascinating panel about Iceland — yup, even Iceland’s in the house at SXSW — and the various ways that the country has used the crowdsourcing model to fuel innovation and change in the wake of the 2008 financial crisis that toppled the country’s banking industry.

One of the things I was particularly struck by was an intriguing use of a social listening platform at a meeting of 1,500 delegates, who had gathered to discuss what a “vision” for Iceland’s future should look like. At this assembly, the organizers engaged in real-time monitoring of what the delegates were saying and, over the course of the meeting, surfaced this information to the delegates so they could get a sense of how the collective vision of the crowd was evolving and taking shape. (Among the benefits of this: everyone felt they were being heard.)

We use conversation monitoring a great deal at JWT — for instance, to inform content creation in our brand journalism practice — but this example from Iceland got me thinking about other ways that we might think about deploying the tools, particularly in real-time. Are there ways that doing this, and potentially letting users/consumers see it, could help us create unique, interactive experiences that would feel (or actually be!) inherently responsive, and therefore help us build stronger relationships between brands and an audience? Think this could be exciting territory.